Role: Customer Success, Service & Operations - Other
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
UG: B.B.A. / B.M.S. in Any Specialization, B.A - Bachelor of Arts in Any Specialization, B.Sc in Any Specialization, B.C.A. in Any Specialization, B.Com in Any Specialization
To process the Capital Market Brokerage process documents for a Non-Voice BPS account (US Client). Experience in Capital Market & Investment Banking is a must IMMEDIATE JOINERS ONLY NO INSURANCE/ UTILITIES/ HEALTHCARE/RETAIL BANKING EXP ò Candidate should have minimum of 6 months work and Max 2 years' experience in similar BPO field in Capital Markets Domain Technical / Non-Technical
Skills
ò Excellent MS Office skills MS Excel, Power Point, Excel Macros and E Mail Drafting ò Good Typing Speed of 30 WPM with =95% accuracy ò Excellent Communication skills to attend Client Calls, Onshore Training etc. Process
Skills
ò Good and sound knowledge of Stock Market and Capital Market Concepts Primarily US stock market. ò Good understanding of Financial Concepts, Investments, Calculation, Accounting methods ò Sound Analytical, Quick Learning ability, Zeal to learn new things. ò Processing skills in banking and capital markets domain Reviewing of documents, Account status, Receipts, Payments, and Distribution Processing High Value Cash Instruments and providing Updates to Brokerage Advisors of their requests. ò 100% Accurate work required as Errors will have financial impacts from Client and their Customer side. ò Strictly US Shift Working Hours (India Late Evening or Night Shifts) should be flexible to do Over Time duty if requirement arises. ò Working From Office Behavioral
Skills
ò Punctual and adherence to attendance and Leaves ò To report to Team Lead and follow the Instructions and the HR Policies as per Company