Role: Non Tech Support - Non Voice
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
UG: Graduation Not Required
Salary: 2.5 LPA 5,2 LPA CTC
Shift: Night / Rotational Shifts
Hiring for Non voice / Banking voice/ Travel process / digital marketing / Technical support / customer support specialist Salary: 2.5 LPA 5,2 LPA CTC
Location
Bangalore Shift: Night / Rotational Shifts 5 Days Working Saturday & Sunday Fixed Off Pick-up & Drop Facility Available Requirements: * 0û7 Years of Experience in Customer Support / Voice Process / Non voice / Semi voice/ Technical support / Banking voice / Health care BPO. * Excellent Communication
Skills
* Graduate / Undergraduate Can Apply * BPO / Customer Service Experience Preferred
Key Skills
* Customer Support * Voice / Chat / Email Support * Problem Solving * Customer Handling * Communication
Skills
* MS Office Basics
Responsibilities
* Handle customer queries through calls, chat, or email * Provide timely and accurate resolutions * Escalate unresolved issues to relevant teams * Maintain customer satisfaction and service quality * Update customer records and case details * Meet productivity and quality targets * Follow company policies and SLA guidelines Contact Details: Srinivas û 9900073501 * Rashmi û 7760984460 * Mubarak Ahamad û 9686682462 Dipanshu û 9900024811 Dharini B û 7259027284 * Mohammed Riyaz û 7259027295 * Mallik û 7259027282 * Tejas û 9686682460 * Rajesh û 9686682465 Navya û 7022984418 Jafar û 9686682466 * Dharini B û 7259027284 * Ankitha û 9686454296 * Vaishnavi û 9686454297 Do share your respective CVs to the below-mentioned email IDs: * [email protected] * [email protected] * [email protected] * [email protected] * [email protected]