Role: HSBC Arrow - Inbound Process / Graduate / 5 Days Working @Malad
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
UG: Any Graduate
PG: Any Postgraduate
Process: Customer Service - HSBC Arrow (Inbound Process)
Location: Malad Aspee, Mumbai
Key Responsibilities
- Handle inbound customer calls professionally.
- Resolve customer queries and concerns efficiently.
- Maintain accurate records of customer interactions.
- Deliver excellent customer service while meeting quality and productivity targets.
- Adhere to HSBC policies and operational guidelines.
Eligibility Criteria
- Graduate (Mandatory)
- Minimum 6 Months of BPO Experience
- Excellent English Communication Skills
- Immediate Joiners Preferred
Salary
- 32,000 CTC
- 26,000 In-Hand
Shift Details
- Rotational Day Shifts: 6:00 AM - 9:00 PM
- Week Off: 2 Rotational Week Offs
Apply Now,
Contact For More Details / Information
HR Vaishnavi -7030021278