Role: Parent Relationship Manager
Industry Type: Education / Training
Department: Teaching & Training
Employment Type: Full Time, Permanent
Role Category: Administration & Staff
UG: Any Graduate
Designation: Parent Relationship Manager (Only Female)
Company Overview: K12 Techno Services Pvt. Ltd. is a leading education service provider in India, offering a dynamic suite of academic support, services, and solutions to schools. The education sector has extensively evolved in the last decade, and the academic needs of students and parents have grown consequently. The upgraded teaching methodologies, blended with effective use of technology, have been the main idea behind K12 to pave the way for a global approach towards education. Through its wide range of services, K12 enables schools to leverage its strengths and resources to enhance learning outcomes. K12 Techno Services Pvt. Ltd. was incorporated under the provisions of The Companies Act, 1956, in the year 2010, with its registered office in Bangalore. The company is managed by professionals, and its primary investors include Kedaara Capital, Peak XV (formerly Sequoia Capital India), and Navneet Learning LLP
Our Brand: Orchids The International School has now blossomed into a chain of 95+ international schools, providing quality education to more than 40,000+ students. ORCHIDS The International School is one of Indias leading K12 school chains, with campuses across Bengaluru, Mumbai, Hyderabad, Pune, Kolkata, and Chennai. Along with academic excellence, Orchids lays a strong emphasis on personality development and employs innovative teaching methodologies to inculcate strong values, nurture responsible individuals, and create future-ready global citizens.
Job Summary: We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who will serve as the primary liaison between parents and the school. The ideal candidate will ensure smooth communication, manage the admission process, and strengthen the schoolparent relationship through proactive engagement.
Location: Mumbai
Roles and Responsibilities
Counsel the parent for student on admission, convince them to get admission as per the policies and procedures.
Need to offer solutions to applicant problems and requests regarding admission via telephone or F2F and in writing.
Review student records, inputs data and generates letters and/or lists utilizing applicant databases.
Work closely with the Zonal Heads for Schools admission in making admission decisions for school programs.
Maintain good relationship with parents to understand the parents needs and cater to their requirements.
Qualification & Skills:
Good Communication skills (Fluent English) and must know the local Language. Knowing Hindi will be an advantage.
Should be super comfortable with kids.
Presentable and need to Convince parents.