Role: Customer Service Executive - Emerging Markets - Motor Finance - Sales
Industry Type: Financial Services
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
UG: Any Graduate
PG: Any Postgraduate
We are looking for a highly skilled and experienced Customer Service Executive to join our team in Faridabad. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the automotive industry.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to improve customer experience.
- Develop and maintain strong relationships with customers.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Minimum 2 years of experience in customer service, preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and organizational skills.
- Ability to work collaboratively as part of a team.
- Candidate should be a graduate.
About Company
Tata Capital Ltd is a leading financial institution in the automotive industry, providing innovative solutions to its clients. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.