Technical Support Associate- International voice

Job description
Hello Folks,

We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd.

We have shortlisted your profile from Naukri for technical support / customer support role with Movate .
Looking for candidates with excellent communication skill for technical support or Customer support role.

Interested candidates can drop your resume to this number or email your resume or can attend your session through Walk-In on every Monday and Wednesday

Jaya HR (strictly call at 10 : 00 AM to 7: 00 PM) (Monday to Friday)

9840849142

[email protected]

Job Role and responsibilities -

Candidate would be responsible for handling customer calls and troubleshooting technical issues related to network Devices.
Ensure resolution provided in the first interaction with the customer.
Candidate should be flexible with 24/7.
Candidate should be excellent in English communication.
Minimum 6months with any domain experience can apply.
Any experience who are willing to work with technical process can also apply.
Experience with technical voice will be preferable.
International voice experience will be more preferable.

Required Candidate profile

CTC Role / Designation - Technical support

Candidate would be responsible for handling customer calls.
Will coordinate international clients for troubleshooting technical issues.
Ensure resolution provided in the first interaction with the customer.
Qualification must be UG or PG with experience can be required.

Perks and Benefits

Perks and Benefits Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)

cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)

work Location -ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005

language: Excellent in English is mandatory

benefits: health insurance

leave encashment

life insurance

paid time off

provident Fund

schedule :night shift (rotational)
Role: Technical Support - Voice / Blended
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
CCNA VoiceInternational Voice
Networkingus callingVoice ProcessTroubleshootingVoice Supporttechnical voiceUS ProcessTechnical Supporttech voiceTechnical Voice ProcessInternational ProcessUs Voice ProcessInternational CallingInternational Voice Process