Roles and Responsibilities: Troubleshoot and repair UPS systems, including batteries, chargers, and control panels.
Perform routine maintenance tasks such as cleaning, lubricating, and replacing worn parts to ensure optimal system performance. Collaborate with other teams to identify root causes of issues and implement solutions to prevent future occurrences. Provide technical support to customers via phone or email regarding UPS-related queries.
Job Requirements: 3-9 years of experience in service engineering or a related field. Strong knowledge of service operations and troubleshooting techniques for UPS systems. Ability to lift up to 50 pounds regularly throughout the workday. Excellent problem-solving skills with attention to detail.