Key Responsibilities
- Generate new business and build strong customer relationships.
- Conduct site surveys, technical audits, and product trials.
- Provide technical support for Cooling Water, Boiler, RO, ETP, and STP systems.
- Recommend suitable water treatment programs and resolve customer issues.
- Prepare technical reports and coordinate with the R&D team.
- Identify new business opportunities and support payment collections.
- Maintain CRM, sales pipeline, and travel extensively within the assigned territory.
Technical Knowledge
Industrial Water Treatment, Cooling Water, Boiler Water, RO Systems, ETP, STP, Wastewater Recycling, Water Chemistry, Dosing Systems, Water Analysis, and Utilities.
Key Competencies
Customer Focus, Communication, Analytical Thinking, Troubleshooting, Planning & Execution, Ownership, Teamwork, and Presentation Skills.
Key Performance Indicators (KPIs)
- Sales Achievement
- New Customer Acquisition
- Trial Conversion Rate
- Customer Retention
- Service Response Time
- Complaint Resolution
- Reporting Accuracy