Roles and Responsibilities
- Greet guests upon arrival, check-in, and provide information about hotel facilities.
- Manage front office operations, including handling guest requests and resolving issues promptly.
- Maintain accurate records of guest transactions, including registration forms and billing details.
- Ensure efficient communication with other departments (e.g., housekeeping) to ensure seamless service delivery.
- Provide exceptional customer service by responding to guest inquiries and concerns.
Perks and benefits
Free Accommodation, Free meal, Cafeteria, House rent allowance, Festive Bonus, Provident fund, Maternity leaves