Role Summary:
- The Contract Administrators role is to be the main point of contact for the compliance activities associated with Flowserves aftermarket platform and performance-based contracts
- The associate will be responsible to provide support across multifunctional teams consisting of leadership, commercial teams, execution, business development and internal business partners such as finance and legal
- The individual will analyze key contract information to develop and implement work processes to ensure contractual compliance within both Flowserve and customers accordingly
Responsibilities:
- Work with a cross functional team consisting of Business Development, Execution Managers, On-site Application Engineers, and End User Sales personnel to ensure Flowserve meets its commitments of the program.
- Responsible for the accountability of the LCA Contract and evaluating key actions associated with the Contract included but not limited to fee adjustments, discounts and credits related to contract incentives.
- Responsible for updating and revising Contract Profiles, Flowforce, MS TEAMS, etc. with changes to the Contract or Flowserve personnel.
- Evaluate and implement appropriate new processes to increase efficiency, execution, and improve compliance with individual contracts
- Coordinate and interface with other Flowserve resources in a positive and constructive manner and work on joint projects as necessary for the net benefit of Flowserve and the customer.
- Other duties as assigned
Requirements:
- Demonstrate a strong attention to detail along with the ability to discover errors or inaccuracies related to contracts
- Demonstrated experience for the ability to plan, organize, and accomplish goals
- Demonstrated knowledge of Flowserve customer base
- Demonstrated knowledge of Flowserve procedures, organization, and operational facilities
- Strong PC knowledge, including MS TEAMS, Microsoft Excel, Microsoft Word and Power Point
- Ability to collaborate across teams to ensure appropriate activities are performed
- Strong business and financial acumen
- Excellent communication skills to convey key information and communicate across multiple layers within the organization
- Strong self-motivated, willingness to learn, assertive, positive attitude and work ethics
- Strong aptitude for Flowserves behaviors
- Experience associated with customer facing roles such as, Customer Service, Sales, Planning, Contract administration a plus
- Knowledge of Flowserves business systems preferred
- BS or BA Degree in relevant field and / or 0-2 years relevant experience