Lead Partnerships -Payment

Role: Lead Partnerships -Payment

Industry Type: Miscellaneous

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Role Category: BFSI, Investments & Trading - Other

UG: Any Graduate

Job description

Job Title: Senior Lead partnership

Location: Mumbai

About the Role:

BHIM is on a mission to expand its user base and transaction volumes through strategic partnerships with merchants and banks. The Head of Partnerships will be responsible for driving adoption of the BHIM Merchant Plugin for UPI and BHIM UPI PSP solutions for banks. This role requires a deep understanding of the Indian payments ecosystem, including UPI, merchant payment solutions, and banking operations. The ideal candidate will have a strong technical grasp of payment infrastructure, the ability to work closely with partners to solve challenges, and the strategic mindset to scale adoption.

Key Responsibilities:

Strategic Partnerships & Business Growth

• Develop and execute strategies to onboard merchants onto the BHIM Merchant Plugin, ensuring seamless UPI adoption.
• Partner with banks to integrate BHIM's UPI PSP solution, expanding BHIMs reach through bank-led UPI services.
• Identify key banking and merchant partners, build relationships, and negotiate win-win agreements.
• Work cross-functionally with product, technology, and operations teams to ensure smooth partner onboarding and integration.
• Drive initiatives to scale user acquisition and transaction volumes through partner networks.

Product & Solutioning

• Understand technical and operational pain points of banks and merchants, collaborating with internal teams to build effective solutions.
• Work closely with product and engineering teams to ensure BHIM's solutions are competitive and address partner needs.
• Stay updated on NPCI guidelines, regulatory changes, and technological advancements in UPI and digital payments.

Ecosystem Engagement & Advocacy

• Represent BHIM in industry forums, discussions with NPCI, and key fintech/banking events.
• Work with government bodies, financial institutions, and industry players to drive BHIMs adoption.
• Collaborate with internal stakeholders to design incentive programs for partner banks and merchants.

Key Requirements:

Education & Experience

• Advanced degree (MBA, MasterÆs in Finance/Tech/Payments preferred).
• 6-9 years of experience in payments, banking, fintech, or UPI ecosystem.
• Prior experience in partnerships, business development, or product strategy in payments.
• Strong understanding of UPI infrastructure, merchant payment solutions, and banking technology.

Skills & Competencies

• Payments & Banking Knowledge: Deep understanding of UPI, NPCI frameworks, and digital payment trends.
• Stakeholder Management: Ability to engage and influence senior leadership in banks, merchants, and fintechs.
• Enterprise Solutioning: Ability to work with partners to identify technical and business challenges and create solutions.
• Project & Partner Management: Experience handling large-scale partnerships and integrations.
• Data-Driven Decision Making: Ability to analyze data to track adoption, identify bottlenecks, and drive strategic changes.
• Negotiation & Communication: Strong communication skills to drive high-value partnerships.

Behavioural Traits:

• Strategic Thinker: Ability to align business goals with partner strategies.
• Problem-Solver: Can work with cross-functional teams to solve complex partner challenges.
• Execution-Focused: Can drive initiatives from ideation to execution with clear impact.
• Innovative Mindset: Ability to identify new opportunities for growth and improvement.
• Resilient & Adaptable: Ability to work in a dynamic, evolving payments landscape.

This role is pivotal in BHIMÆs mission to scale digital payments across India by fostering strong relationships with merchants and banks. The right candidate will be a strategic leader with a deep understanding of the payments ecosystem and a hands-on approach to executing partnerships.