Job Title : Customer Service Specialist
Role & responsibilities :
Handle customer inquiries via phone.
Provide detailed information about our products and services.
Assist customers in making informed decisions about their insurance needs.
Maintain accurate records of customer interactions and transactions.
Resolve customer complaints in a professional and timely manner.
Collaborate with team members to improve customer satisfaction.
Preferred candidate profile :
Experience: 0-3 years.
CTC: 2.5 4LPA + Attractive Incentives
Excellent communication and interpersonal skills.
Ability to handle high-pressure situations and resolve conflicts effectively.
Basic computer skills and familiarity with CRM systems.
Strong problem-solving abilities and attention to detail.
High School Diploma and Bachelor's degree preferred.
Perks and Benefits :
Amazing work culture.
Complete Day shift.
6 Days working 1 Roster off
Attractive Incentives
Good opportunity for career progression.