Role: Software Asset Management Consultant
Industry Type: Analytics / KPO / Research
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Infrastructure Services
UG: Any Graduate
Role & responsibilities
Key Responsibilities
- Manage the end-to-end software asset lifecycle.
- Maintain software inventory and entitlement records.
- Ensure compliance with software licensing agreements.
- Perform software license reconciliation and optimization.
- Conduct internal and external software audits.
- Manage software requests, approvals, and deployments.
- Track software usage and identify cost-saving opportunities.
- Collaborate with Procurement, Finance, Security, and Infrastructure teams.
- Manage software renewals, contracts, and vendor relationships.
- Support ITIL processes including Incident, Change, Problem, Request, and Configuration Management.
- Maintain CMDB accuracy for software assets.
- Prepare compliance, utilization, and audit reports.
- Recommend process improvements for SAM governance.
Required Technical Skills
- Software Asset Management (SAM)
- IT Asset Management (ITAM)
- Software License Management
- License Reconciliation
- Software Compliance
- Contract & Vendor Management
- ITIL Framework
- CMDB
- Discovery Tools
- Microsoft Excel (Advanced)
- SQL (Preferred)
- Power BI (Preferred)
Preferred Tools
- ServiceNow SAM Pro
- Flexera One / FlexNet Manager
- Snow Software
- USU License Management
- Ivanti Neurons
- Lansweeper
- Microsoft SCCM / MECM
- Intune
- Jamf
- VMware
- Active Directory
Licensing Knowledge
Experience managing licenses for:
- Microsoft
- Oracle
- IBM
- SAP
- Adobe
- VMware
- Red Hat
- Citrix
- Autodesk
ITIL Knowledge
Good understanding of:
- Incident Management
- Problem Management
- Change Management
- Request Fulfillment
- Configuration Management
- Asset & Configuration Management
- Service Level Management
Soft Skills
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- Vendor and audit coordination experience
- Attention to detail
- Ability to work independently and in cross-functional teams
Certifications
Mandatory
- ITIL Foundation Certification (preferred by most organizations)
Preferred
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Software Asset Management (SAM) Implementation Specialist
- IAITAM Certified Software Asset Manager (CSAM)
- Flexera Certified Professional (if applicable)
- Microsoft Licensing Fundamentals (preferred)
Preferred Qualifications
- Experience with enterprise SAM implementations.
- Knowledge of software licensing models (Per User, Per Device, Core-based, SaaS, Subscription).
- Experience in audit readiness and compliance reporting.
- Familiarity with cloud licensing (Microsoft 365, AWS, Azure, Google Cloud).
- Experience with automation, reporting, and dashboard creation.
Keywords for Recruitment
Software Asset Management, SAM, ITAM, ITIL, License Management, Software Compliance, License Reconciliation, Software Audit, Vendor Management, CMDB, ServiceNow SAM Pro, Flexera, Snow Software, Ivanti, SCCM, MECM, Intune, Jamf, Microsoft Licensing, Oracle Licensing, Asset Lifecycle Management, Contract Management, Software Optimization, Procurement, ITSM, ServiceNow.
L3