Role: Desktop Engineer
Industry Type: Recruitment / Staffing
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Support
UG: Any Graduate
We have an urgent opening of Field Engineer for our client Lenovo. Payroll- Rigved Technologies Module: Field
Location
Experience: 6months of experience Salary-18k Fuel Expenses- Yes
Roles & Responsibilities
Working hours: 24*7(Weekly Rotational) Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off. Need to visit stores in all areas. Having personal vehicle (bike) is mandatory Working on National Holidays against which you shall be eligible for double pay. Public Holiday will be working against which comp off will be provided Provide outside support to Reliance Retail Outlets for all IT calls (Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment's Coordinate with Regional Coordinator for tasks and activities to be performed. Will perform Periodic Preventive Maintenance activities Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk Coordinate with Retail Helpdesk for ticket status and call closure Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required Coordinate with MSL logistics for spares availability Perform initial physical inventory verification and asset tagging and submit a report Carry out IMAC activity Will perform Rollout activity 50%-70% travelling will be there to cater services. Experience into Hardware & networking. Perform Preventive Maintenance