Role & responsibilities
- Installation and commissioning of hardware equipment.
- Diagnose and troubleshoot hardware issues.
- Basic electronics troubleshooting using multimeter.
- Installation of Windows OS, drivers, and application software.
- Replacement of faulty hardware components.
- Perform preventive and corrective maintenance.
- Coordinate with software support team whenever required.
- Prepare service reports after every visit.
- Handle customer support calls professionally.
- Travel to customer sites for installation and support.
- Ensure timely resolution of service tickets.
- Maintain spare inventory and service records.
Preferred candidate profile
Must Have
- Basic Computer Hardware Knowledge
- Basic Electronics Knowledge
- Windows Installation
- MS Office
- Basic Networking Knowledge
- Hardware Troubleshooting
- Good Communication Skills
- Problem Solving Ability
Perks and benefits