Key Responsibilities
- Manage and track end-to-end project lifecycle and operational tickets in Azure DevOps and Jira.
- Coordinate project/ operations funding, charge code requests, reporting enhancements, and operational support activities.
- Maintain ticket documentation, approvals, status updates, and governance records.
- Support budgeting, forecasting, annual planning, financial analysis, and month-end close activities (accruals, reconciliations, reporting).
- Prepare monthly, quarterly, and annual financial reports, variance analysis, and management insights.
- Develop dashboards, KPIs, and reports using Excel, Power BI, or similar tools.
- Partner with Finance, PMO, Operations, Product, and Technology teams to drive issue resolution and process improvements.
- Analyze ticket trends and operational metrics to identify efficiency and automation opportunities.
Qualifications & Skills
- Advanced degree or professional certification (e.g., CA, CPA, CFA, ACCA, MBA)
- 2+ years of experience in FP&A, Financial Analysis, Financial Operations, PMO, or Business Operations.
- Hands-on experience with Azure DevOps, Jira, or similar ticket management platforms.
- Strong understanding of budgeting, forecasting, financial reporting, accruals, and reconciliations.
- Proficiency in Microsoft Excel (advanced formulas, Pivot Tables); Power BI experience is a plus.
- Exposure to charge code management, project financial tracking, and portfolio reporting.
- Strong analytical, problem-solving, organizational, and communication skills.
- Ability to manage multiple priorities, work independently, and collaborate with cross-functional stakeholders.
- High attention to detail and commitment to accuracy.