Job Title: Career Counsellor- Naukri
Location: (Work from Home)
About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails.
Role Overview
Were hiring a sharp, detail-driven Profile Verification Executive to validate and update user profiles registered on our platform. This role is outbound-calling heavy and suits someone who is comfortable with volume, accuracy, and structured processes.
Key Responsibilities
- Make 180-200 outbound calls daily to registered users
- Verify and update profile information including employment, role, and experience
- Ensure accuracy and completeness of data captured during calls
- Follow defined verification guidelines and quality standards
- Maintain proper documentation and system updates
- Communicate clearly and professionally with users
- Learn process nuances quickly and adapt to changes
- Support customer profile-related queries as required
Eligibility & Requirements
- Any graduate or equivalent qualification preferred
- Prior cold calling experience is mandatory
- Recruitment or staffing experience is an added advantage
- Strong verbal communication skills in English
- High attention to detail with logical thinking ability
- Fast learner with a positive, adaptable mindset
- Comfortable working in a target-driven environment