Job description
Desired Skills:
• Good Knowledge of protocols like OSI Layers, DHCP, DNS, TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC.
Intermediate understanding of switching, OSI Model, MAC Addressing, Subnetting, TCP, Ping/Traceroute, telnet, Routing.
• Basic to intermediate understanding of QOS settings, NAT, firewall, T1, ISDN, Linux, SBC. • Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP.
• Knowledge of UCaaS, CPaaS platform, cloud, Contact center, Integrations like MS teams, and analysis tools like Wireshark, etc.
• Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management
Contact
Divya - 9025935118
Email id - [email protected]
Role: Telecom - Other
Industry Type: IT Services & Consulting
Department: Engineering - Hardware & Networks
Employment Type: Full Time, Permanent
Role Category: Telecom
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Sip Protocolvoip
IP AddressingCCNA VoiceNetwork TroubleshootingSIPvoip networkOSI ModelVoip Protocolsvoicegateways