Roles and Responsibilities
- Manage branch sales performance, including cross-selling and upselling of bank products to customers.
- Develop and maintain relationships with existing clients to increase customer satisfaction and retention.
- Identify new business opportunities through prospecting, networking, and referrals.
- Collaborate with internal teams to resolve client issues and improve overall service delivery.
- Analyze market trends and competitor activity to stay ahead in the competitive retail banking landscape.
Desired Candidate Profile
- 1-6 years of experience in Retail Branch Banking or related field (Casa).
- Strong understanding of Retail Liabilities, Third Party Products, and Liabilities management.
- Excellent communication, negotiation, and interpersonal skills for effective relationship-building with clients.
- Ability to work independently as well as part of a team towards achieving common goals.