Role: Hospital Desk Expert
Industry Type: Insurance
Department: Healthcare & Life Sciences
Employment Type: Full Time, Permanent
Role Category: Doctor
UG: Any Graduate
PG: Any Postgraduate
Karthika Consulting & Solutions Pvt Ltd is looking for Hospital Desk Expert to join our dynamic team and embark on a rewarding career journey- Greet patients and visitors warmly and professionally
- Check patients in and out, verifying personal and insurance information
- Schedule, reschedule, and cancel appointments as needed
- Answer and route incoming phone calls and emails
- Maintain confidentiality of patient records and information (HIPAA compliance)
- Assist with insurance verification and collecting co-payments
- Coordinate with medical staff to facilitate smooth patient care
- Keep the reception area clean, organized, and stocked with necessary materials
- Handle administrative tasks such as data entry, filing, scanning, and faxing
- Respond to patient inquiries and concerns with professionalism and empathy