- Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management
- Effectively manage a Yum-owned restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
- Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team
- Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Interviews and hires team members, conducts performance appraisals, takes discipline action, motivates and trains
- Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
- Ensures food quality and 100% customer satisfaction
- Ensures complete and timely execution of corporate & local marketing programs
- Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
Champions recognition and motivation efforts
- Custodian of Culture & HWWT2 principal
- Dedication to providing exceptional customer service
- Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management with min 2 yrs. of work experience where in min.1 yr as sr. supervisory role (Hotel) /unit manager role (Retail)
- Age 24 35
- People Focus training & development