Job Purpose
- Audit Support Coordination
- Act as a central audit support function for IT Infrastructure audits and inspections including:
- RBI / REBIT inspections
- Internal Audit
- External IS / ISO audits
- Coordinate with IT Infra domain owners to:
- Gather audit evidence
- Track information requests
- Validate completeness and correctness of submissions
- Maintain audit trackers covering:
- Audit queries
- Evidence submission status
- Open / closed observations
- Target closure dates
- Documentation Management Control Evidence
- Maintain and update IT Infra compliance documentation, including:
- Policies
- SOPs
- Process documents
- Control descriptions
- Evidence repositories
- Ensure documentation is:
- Version controlled
- Properly approved
- Periodically reviewed
- Aligned with regulatory expectations
- Validate that submitted evidence:
- Directly maps to defined controls
- Meets audit quality standards
- Is current and traceable
- Domain Coverage (Documentation Audit Scope)
- Support audit and documentation activities for:
- IT Asset Management (ITAM)
- Identity Access Management (IAM / PAM)
- Incident Management
- Change Release Management
- Backup Restore Management
- Patch Management
- Secure Configuration / SCD Management
- Other IT Infrastructure compliance areas as identified
- Observation Tracking Closure Documentation
- Maintain audit observation and compliance issue trackers.
- Support preparation of:
- Observation responses
- Root cause analysis (RCA)
- Corrective and preventive action (CAPA) plans
- Track closure status and ensure:
- Proper evidence of remediation
- Governance sign offs are in place
- Highlight repeat observations and systemic issues to the Compliance Lead.
Duties and Responsibilities
- Audit Support Coordination
- Documentation Management Control Evidence
Major Challenges
- Regulatory Governance Reporting
Required Qualifications and Experience
- Qualifications
- Engineering / Computer Graduate with 46 years experience in in audit coordination, documentation, or compliance roles
- Certifications such as ISO 27001, CISA, or CRISC
- Prior experience in regulated BFSI environments strongly preferred
- Work Experience
- Experience in IT Governance, IT Compliance, IT Risk, or GRC
- Strong understanding of IT Infrastructure processes and controls
- Hands on experience supporting audits and inspections
- Strong skills in documentation, evidence validation, and audit coordination
- High attention to detail and ability to manage multiple deliverables
- Good written and verbal communication skills
- Exposure to RBI regulated BFSI / NBFC environments
- Familiarity with ISO 27001 audits
- Experience with ServiceNow GRC / IRM, ITSM, or CMDB
- Understanding of risk, compliance, and operational control concepts