Role & responsibilities
Data and Analytics
Skills Category:
- Strong problem-solving and analytical skills
- Technical expertise in Power BI, SQL, Power Platform tools, Azure Services
- Develop robust data models, relationships, and hierarchies; clean and transform data using Power Query and SQL for analysis
- Translate business needs into technical specifications
- Creating complex DAX calculations and measures to support data analysis
- Troubleshooting and resolving issues in Power BI reports
- Design, build, and deploy BI solutions
- Collaborate with cross-functional teams to design innovative AI solutions
- Build and maintain sturdy relationships with clients to understand their needs
- Awareness of Agile methodology, SDLC and release planning
- Experience with technical & project management and organizational tools
- Demonstrated Experience with Data Analysis and Root Cause identification
- High level of emotional intelligence and client empathy
Additional Responsibilities:
Activities to be performed:
- Experience of understanding requirements and ability to develop or mature a solution to deliver high quality outcomes.
- Demonstrate ownership ensuring reporting solution is ready on time with accurate metrics and raise call outs in case of deviation.
- Experience in data analysis and root cause analysis for any reported issue or metrics inconsistency.
- Experience to translate the stakeholder's requirements and expectations in an accurate BI charts/report that supports and enable data driven decision making.
- Develop complex DAX calculations and measures. RLS to ensure access management.
- Performing required call outs, actions or follow ups to ensure data reports are up to date.
- Ticket management experience of resolving critical issues within SLA.
- Ability to work with business analysis colleagues to discuss and understand real-world problems with business colleagues.
- Developing solutions keeping quality, optimization and automation at center.
- Coordination and communication with the client teams
- Tracking of work request delivery to the clients/requestors
- Maintenance of process documents, checklists and error logs
- Developing and updating training materials and documents
- Conduct training of processes as and when required