Role: Relationship Manager
Industry Type: Banking
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Role Category: Banking Operations
UG: Any Graduate
Role & responsibilities
- The role of Relationship Manager will be 80% sales and 20% Operations.
- Sales of the Banks products and services.
- Develop and nurture relationship with existing customers, to generate new business from them.
- Originate and acquire new leads from existing customers and other sources, to convert into business for the branch, by means of marketing calls and customer visits.
- Cross selling of third party products like insurance, to existing customers.
- Lead generation for Current and Savings Accounts- CASA to new customers and increase of balance with existing customers.
- Lead generation for various loan products like housing loan, Jewel loan, vehicle loan, personal loan etc.
- Regular calls and visits to customers and leads for relationship building.
- Responsible for timely processing of bank transactions like Account Opening, fund transfer, cheques etc.
- Ensuring timely resolution of customer queries and improving customer relationship through good service.
- Responsible for handling day to day branch operations and efficiently handling all branch operation related tasks.
- Compliance to the banks rules, internal guidelines, systems and procedures.
- Effectively and efficiently handling any assignment given by the Branch Manager or Management from time to time.
Preferred candidate profile
- Having Prior experience in sales related roles will be preferable.
- Having graduate degree from any stream done through regular mode is preferred.
- Entry level position, where you will serve as relationship manager for the Bank's branch, handling sales, customer service and day to day operations of the Bank.
Perks and benefits
- Performance Based incentives and Ex-gratia.
- Employee two wheeler and housing Loan at concessional rates.
- Faster promotion and career progression for top performing employees.