ABOUT THE ROLE: Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform.
You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide s trust, data advantage, and long-term platform leverage. As a Senior Staff Engineer you ll: Define the architecture for Tide s agentic platform Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities Set standards for reliability, safety, scalability, and developer experience Provide technical leadership across teams and unblock critical decisions Implement cost-management and routing logic to optimize LLM spend across different providers Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories WHAT WE ARE LOOKING FOR: Deep experience building platform or infrastructure systems at scale Strong judgement across APIs, distributed systems, data, and cloud-native architecture Track record of leading complex cross-team technical problems Experience integrating third-party platforms without losing control of core architecture Strong understanding of reliability, security, and observability Experience with AI platform components is valuable, but not essential Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable Our Tech Stack: Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) Docker, Terraform, EKS used by the Cloud team to run the platform DataDog and Rollbar to keep it running GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks Angular 2+ with ngrx on Web, Flutter for the Mobile App Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management WHAT YOU LL GET IN RETURN: Competitive Compensation - competitive salary and share options Time Off Generous annual leave on top of bank holidays. Parental Leave Paid maternity, paternity, and adoption leave to support your family journey. Sabbatical Extended unpaid and paid leave options after completing milestone years with Tide. Health Insurance Private family insurance with additional OPD coverage and top-up options. Life & Accident Cover Comprehensive accidental and life insurance protection. Mental Wellbeing Access to therapy sessions, courses, meditations, and workshops. Volunteering & Development Days Paid days annually for volunteering or personal growth. Learning & Development Annual budget for books, courses, coaching, and more. WOO (Work Outside the Office) Work from abroad for up to 90 days annually. Home Office Setup Contribution towards setting up your home office Laptop Ownership Keep your old laptop and get a new one when it s time for a replacement. Snacks & Meals Office perks with snacks, coffee, tea, and lunch (location dependent). Disclaimer: This job posting has been aggregated from external source.
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