Employment Type: Full-Time
Job Title: Customer Support Executive International Voice Process
Location: Noida
Shift: US Shift (Night Shift)
Employment Type: Full-Time
Job Overview
Tech Mahindra is hiring Customer Support Executives for the Verizon International Voice Process in Noida. We are looking for energetic and customer-focused candidates with prior experience in an International Voice Process. This is an excellent opportunity to work with a leading telecom client while enjoying competitive compensation and both-side cab facilities.
Eligibility Criteria
- Graduates and Undergraduates can apply
- Minimum 12 months of experience in an International Voice Process
- Excellent verbal communication skills in English
- Strong customer service and problem-solving abilities
- Comfortable working in US shifts
- For more details contact - 9811174195 ABHISHEK.
Key Responsibilities
- Handle inbound and outbound customer interactions for Verizon customers
- Resolve customer queries efficiently and professionally
- Provide accurate information regarding products and services
- Maintain high levels of customer satisfaction
- Meet quality, productivity, and performance targets
Compensation & Benefits
For 12 Months of International Voice Experience
- Up to 28,000 in-hand salary per month
- 2,800 PLI (Performance Linked Incentive)
For 18 Months or More of International Voice Experience
- Up to 32,000 in-hand salary per month
- 4,000 PLI (Performance Linked Incentive)
Additional Benefits
- Both-side cab facility (Pick-up & Drop)
- Opportunity to work with a leading US telecom process
- Career growth and development opportunities
- Dynamic and professional work environment
Preferred Skills
- Fluent spoken English
- Customer-centric approach
- Ability to work under pressure
- Good listening and interpersonal skills
- Basic computer proficiency
Interested candidates with relevant International Voice Process experience are encouraged to apply.