Education: Graduate from a reputed university (MBA preferred)
- Directing inquiries to the appropriate departments or personnel.
- Managing the reception area to ensure cleanliness and organization.
- Customer Service:
- Providing exceptional customer service to clients and visitors.
- Resolving customer complaints in a polite and timely manner.
- Keeping customer service logs and records up to date.
- Handling customer inquiries and providing accurate information.
- Administrative Support:
- Assisting with administrative tasks such as filing, data entry, and scheduling.
- Coordinating appointments and meetings.
- Communication:
- Communicating effectively with internal teams and external parties.
- Distributing incoming and outgoing mail and packages.
- Technical Skills:
- Proficiency in using office equipment such as printers, scanners, and fax machines.
- Basic knowledge of computer software (e.g., MS Office, email clients).
- Hospitality and Organization:
- Ensuring the front office and reception area are tidy and presentable.
- Assisting in organizing and coordinating events or conferences.
- Team Collaboration:
- Collaborating with colleagues to maintain a harmonious and productive work environment.
- Providing support to other departments as needed.
Requirements:
- Education: Graduate from a reputed university (MBA preferred)
- Experience: 0-2 years of past experience
- Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with customers.
- Organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Proficiency in using office equipment and computer software.