Role & responsibilities:
* Verify applicants identity and supporting documents as per UIDAI guidelines.
* Enter and update demographic details accurately in the Aadhaar enrolment/update system.
* Capture biometric data (fingerprints, iris scan, and photograph) using UIDAI-approved devices.
* Ensure accuracy and completeness of all Aadhaar enrolment and update records.
* Assist applicants with Aadhaar enrolment, corrections, and update requests.
* Operate computers, biometric devices, scanners, and printers efficiently.
* Maintain confidentiality and security of citizen data.
* Follow UIDAI Standard Operating Procedures (SOPs) and compliance guidelines.
* Resolve basic customer queries and provide professional service.
* Maintain daily transaction records and submit reports to the supervisor.
Preferred candidate profile:
*Minimum qualification: Any Graduate
* 0-4 years of experience in data entry, customer service, or Aadhaar enrollment/update operations.
* Good typing speed .
* Good communication and interpersonal skills to interact with citizens professionally.
* Ability to handle confidential citizen information while maintaining data privacy and security.
* Immediate joiners will be preferred.