About the Role: Grade Level (for internal use): 07 Team: People Data
Key Responsibilities: Perform high-quality data extraction, collection, and analysis using workflow tools, adhering to guidelines and procedures.
Provide accurate, relevant, and comprehensive solutions to client requirements. Identify and address data lapses and gaps in coverage. Understand dataset operations, workflows, and maintain strong knowledge of workflow tools. Achieve individual and team targets, delivering outcomes with quality and excellence. Contribute ideas for new collection methods and product enhancements related to the dataset. Manage projects, ensuring timely completion with the desired quality. Troubleshoot issues and provide support to the team. Explore lean and automation options to improve processes. What Were Looking For: Excellent written and oral communication skills. Proficiency in secondary research sources. Willingness to work in a 24x5 environment with rotational shifts. Certification or experience in MS Office (Excel, Word, PowerPoint). Strong quantitative, analytical, and interpretive skills. Ability to conduct efficient thematic online research. Knowledge of SQL, Excel, and PowerBI is preferred. Ability to multitask and work in a team environment, adhering to flexible schedules to meet deadlines. Initiative and creativity in solving complex problems. Basic Qualifications: Strong communication skills. Excellent research and analytical abilities. Flexibility and multitasking capabilities. Ability to understand and respond to the ''''''''Voice of the Customer.'''''''' Effective problem-solving and interpersonal skills. Willingness to work in rotational shifts as per business requirements.