Greetings from JobShop
JobShop Indias Largest BPO Recruitment Company
Location: Bengaluru
Shift: Rotational (UK Evening / US Night )
Salary: Up to 5.5 LPA
Eligibility: Freshers & Experienced Candidates Welcome
Job Description
We are hiring Customer Support Executives for an International Voice Process. The role involves handling inbound customer calls, verifying customer and account details, resolving queries related to orders, billing, and basic troubleshooting, while delivering an excellent customer experience.
Key Responsibilities
- Handle inbound calls from international customers
- Verify customer and account information accurately
- Resolve queries related to orders, billing, and basic troubleshooting
- Maintain accurate customer records and update CRM
- Meet performance metrics such as CSAT, AHT, and Quality scores
Requirements
- Excellent English communication skills
- Strong listening and problem-solving abilities
- Basic computer knowledge and typing skills
- Comfortable working in rotational shifts and week-offs
- Customer-focused attitude
Preferred Skills
- Prior International Voice/BPO experience
- Neutral accent
- Knowledge of CRM tools
Interview Process
HR Screening Communication Round Operations Round Offer
Interested candidates can contact:
Nizam 6360066456
/9964080000/080-46115600
Apply now and build your career with top international BPO opportunities!
visit Our Website Which is jobshop.ai
OR Come direct to Jobshop which is:
Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043
Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ