JobShop, Indias largest BPO recruitment company Hiring International Voice Process | E-commerce Support | Up to 5 LPA Location: Bengaluru Salary: 3.2 5 LPA + Incentives Shift: Rotational Shift | 5 Days Working Job Role We are hiring Customer Support Executives for an International E-commerce Voice Process. The role involves handling customer queries related to orders, deliveries, returns, refunds, and account support for global customers.
Roles & Responsibilities H: andle inbound customer calls professionally Assist customers with order status, delivery updates, returns, and refunds Verify customer and order details accurately Create and update tickets in CRM systems Coordinate with logistics and internal teams when required Ensure high customer satisfaction (CSAT), quality, and productivity standards Eligibility Undergraduate / Graduate Freshers & Experienced candidates can apply Excellent English communication skills Basic knowledge of MS Excel and CRM tools Comfortable working in rotational shifts
Preferred Skills: Prior experience in E-commerce or Customer Support is an advantage Ability to handle multiple customer queries efficiently Good problem-solving and interpersonal skills Interview Process HR Round Communication/Operations Round Offer Letter Apply now and kick-start your career with a leading International E-commerce Customer Support team! For More Details Speak To Our 50+ Recruiter''''s On 9964080000 / 080-46115600 Or 7090020000 or you can also visit Our Website Which is jobshop.ai OR Come direct to Jobshop which is: Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043 Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6 ****PLEASE DO REFER YOUR FRIENDS****