Role: System Administrator / Engineer
Industry Type: IT Services & Consulting
Department: Engineering - Hardware & Networks
Employment Type: Full Time, Permanent
Role Category: IT Network
UG: Any Graduate
PG: Any Postgraduate
Educational Requirements
Bachelor of Engineering, Bachelor Of Technology, Bachelor Of Comp. Applications, Master Of Comp. Applications, Master Of Engineering Service Line Cloud Infrastructure Services
Responsibilities
Provide L1/L2 support for Mainframe systems (z/OS, TSO/ISPF) and/or middleware platforms. Monitor system performance and handle alerts, incidents, and service requests. Perform basic job monitoring, scheduling, and batch support (JCL). Support middleware tools like WebSphere, JBoss, or MQ (basic admin tasks). Assist in user access management and security compliance. Support restart activities, log checks, and issue troubleshooting. Follow ITIL processes (incident, change, request management). Maintain documentation and operational runbooks.
Technical and Professional Requirements
Basic knowledge of Mainframe concepts (JCL, z/OS, datasets) Basic exposure to Middleware (WebSphere / JBoss / MQ) Understanding of batch processing and job monitoring Familiarity with ticketing tools (ServiceNow/Remedy) Basic troubleshooting and log analysis skills
Preferred Skills
Mainframes-MQSeries on Mainframe(Mainframe MQ) Middleware-IBM Websphere MQ Server(MQ)(WMQ) Middleware-Tomcat Servers Middleware-Weblogic