Role: Walk-in || Mega Drive: Phone Banking Officer - Non Sales
Industry Type: Financial Services
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
UG: Any Graduate
PG: Any Postgraduate
Join HDFC Bank Customer Service Executive | Freshers Welcome!
Are you a people person with excellent communication skills? Looking to kickstart your career in banking and customer service?
We are hiring Customer Service Executives to handle customer interactions, resolve queries, and deliver exceptional banking experiences over phone calls.
Freshers & Experienced Candidates can apply
Opportunity to work with a reputed private sector bank
Structured training and career growth opportunities
Dynamic and customer-focused work environment
Attractive salary and performance-based incentives
What you'll do:
- Assist customers with banking-related queries and requests
- Resolve concerns regarding accounts, cards, loans, deposits, and digital banking services
- Deliver high-quality customer service over inbound calls
- Ensure prompt and accurate resolution of customer issues
Who should apply?
- Graduates from any stream
- Strong communication and interpersonal skills
- Customer-centric mindset
- Willingness to work in rotational shifts