Introduction
As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team reporting to the CPO of a Global Healthcare Life science client based out of North America. This role will be aligned cross category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing towers. You will be responsible for executing low-complexity tasks such as tactical buying, supplier engagement coordination, documentation, and reporting. This role requires 2?4 years of experience in procurement operations.
Your role and responsibilities
Your responsibilities include but are not limited to:
Review requisition requirements
Recognize non-catalog purchases that should be directed to a catalog solution
Work efficiently with requester/client for additional information or questions
Determine source from sourcing-provided master file
Negotiate cost savings and terms when applicable (non-contracted sources)
Understand relationships between contracts and decipher details
Procurement of low-dollar purchases and services
Complete customer requests for supplier setup
Maintain supplier documentation
Ensure audit readiness of all purchasing documents
Proficient with reporting/MS Excel to maintain account-specific reports and trackers
Work with stakeholders and management efficiently
Positive attitude, planning, curiosity, self-discipline
Request triage for exceptions
Contract management and administration
Scorecard creation for suppliers
Financial health reporting (basic level)
Other middle and back-office tasks
Sustainability and compliance reporting (BAU reports)
Back-office escalations and support
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
· Bachelor's degree in business, Supply Chain, or related field
· 2-4 years of experience in procurement or sourcing operations
· Strong communication and organizational skills
· Proficiency in ERP systems and Microsoft Office Suite
· Basic understanding of contracting and compliance
· Ability to work independently and manage transactional workload
Preferred technical and professional experience
Your Role and Responsibilities:
As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team reporting to the CPO of a Global Healthcare Life science client based out of North America. This role will be aligned cross category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing towers. You will be responsible for executing low-complexity tasks such as tactical buying, supplier engagement coordination, documentation, and reporting. This role requires 2?4 years of experience in procurement operations.
Your responsibilities include but are not limited to:
Review requisition requirements
Recognize non-catalog purchases that should be directed to a catalog solution
Work efficiently with requester/client for additional information or questions
Determine source from sourcing-provided master file
Negotiate cost savings and terms when applicable (non-contracted sources)
Understand relationships between contracts and decipher details
Procurement of low-dollar purchases and services
Complete customer requests for supplier setup
Maintain supplier documentation
Ensure audit readiness of all purchasing documents
Proficient with reporting/MS Excel to maintain account-specific reports and trackers
Work with stakeholders and management efficiently
Positive attitude, planning, curiosity, self-discipline
Request triage for exceptions
Contract management and administration
Scorecard creation for suppliers
Financial health reporting (basic level)
Other middle and back-office tasks
Sustainability and compliance reporting (BAU reports)
Back-office escalations and support
Policies, Procedures and Program Management
Communicate procurement policy to internal stakeholders
Provide reminders of procurement policies during regular communications
Recommend improvements to purchasing policies and procedures
Communicate issues or changes that may affect service delivery
Category Management and Sourcing Execution
Provide data collection requirements and suggest templates
Gather and provide historical data and forecasts
Access and utilize data repositories for spend analysis
Support category strategy development and documentation
Assist in strategic sourcing plan updates and execution
Facilitate development of technical and business requirement
Sourcing Execution
Identify potential and incumbent suppliers
Qualify suppliers per compliance and policy guidelines
Develop and propose supplier selection criteria
Create RFx documents using templates
Manage RFx bid process and obtain proposals
Participate in supplier evaluation and recommendation
Support contract preparation and award letter issuance
Refer non-standard terms to legal and support resolution
Contract and Compliance Administration
Enter negotiated contracts into contract management tools
Support implementation and communication of new contracts
Assist in change management for new suppliers
Category Buying Desk
Receive and triage supplier engagement requests
Process and complete tactical buys per sourcing instructions
Provide feedback on specifications and supplier lists
Execute sourcing events and recommend suppliers
Update savings tracking database
Cost Modelling and Supplier Performance
Create basic should-cost models
Prepare supplier scorecards and financial health data
Other Middle Office Activities
Collect and provide market intelligence and ESG data
Support reporting and dashboards (SAP, Power BI, Sievo)
Assist in updating master data and vendor records
Escalation and Request Management
Resolve P2P escalations and refer unresolved issues
Manage non-automated client requests via Intake Workflow System
Execute stakeholder requests not requiring S2P Lead support
· Work the shift hours to support North America time zone (6:30 pm IST to 3:30 am IST/7.30 pm to 4.30 am IST)
Required Professional and Technical Expertise:
· Bachelor's degree in business, Supply Chain, or related field
· 2-4 years of experience in procurement or sourcing operations
· Strong communication and organizational skills
· Proficiency in ERP systems and Microsoft Office Suite
· Basic understanding of contracting and compliance
· Ability to work independently and manage transactional workload
Job Title
Sourcing Support Analyst
Job ID
113728
City / Township / Village
Bangalore
State / Province
Karnataka
Country
India
Work arrangement
Hybrid
Area of work
Enterprise Operations
Employment type
Regular
Position type
Professional
Travel required
No Travel
Company
(0063) IBM India Private Limited
Shift
Night
Is this role a commissionable/sales incentive based position?
No