Role: Other
Industry Type: IT Services & Consulting
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other
UG: Any Graduate
Role & responsibilities Strong SQL expertise (queries, joins, debugging, performance tuning). ò Hands-on experience in production support for enterprise applications. ò Practical knowledge of Splunk for log monitoring, dashboard usage, and alert troubleshooting. ò Good understanding of incident, change, and problem management workflows. ò Knowledge of integration layers (APIs, middleware, queues, message brokers). ò Experience with ITSM tools, preferably Zendesk. ò Ability to analyze logs, troubleshoot performance issues, and identify system bottlenecks. ò Strong communication, analytical, and coordination skills.
Good-to-Have
Skills ò Basic proficiency with Linux and Windows command-line operations. ò Experience in scripting (Shell, Python, PowerShell) for automation. ò Familiarity with cloud platforms (AWS/Azure/GCP). ò Knowledge of CI/CD pipelines, monitoring tools, or job schedulers