Role: Bank Teller / Clerk
Industry Type: Banking
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Role Category: Banking Operations
UG: Any Graduate
PG: Any Postgraduate
Customer Service Excellence: Serve as the first point of contact for clients, greeting them professionally and directing them to the appropriate banking officers or assisting with basic inquiries. Operational Support: Assist Branch Operations Managers with daily tasks such as balancing cash drawers (under supervision), processing check deposits, and organizing customer files. Product Knowledge: Learn the features and benefits of our core banking products (savings, checking, credit cards, loans) to identify cross-selling opportunities and educate customers. Digital Banking Advocacy: Assist customers in setting up and navigating mobile banking apps and online portals, helping to drive digital adoption. Compliance & Administration: Assist with regulatory compliance tasks, including Know Your Customer (KYC) documentation, data entry, and audit preparation. Shadowing: Shadow Personal Bankers and Loan Officers during client meetings to observe relationship management and sales techniques. What You Will Learn: Branch Operations: A deep dive into how a financial center runs, from vault management to security protocols. Financial Literacy: Practical knowledge of consumer lending, mortgage basics, and investment introductory products. Relationship Management: How to build trust with clients, assess their financial needs, and provide tailored solutions. Regulatory Environment: Understanding of banking laws (e.g., AML, BSA) and privacy standards. Those who are unable to attend, they can share resume to [email protected] While sharing resume, please mention subject as "Non paid internship - your interested location"