Role: IT & Information Security - Other
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT & Information Security - Other
UG: Any Graduate
Skill Exposure to ISO 9001, 20000, 42001, CMMI Trained / Certified in ISO, CMMI DEV & SVC Prior Quality experience and/or PQA/SQA role in projects would be an added advantage Strong knowledge on Engineering practices (requirement, design, coding, build, testing, release management).
Responsibilities
Work closely with the Delivery team and Customer on identification and implementation of continuous quality improvement initiatives and value adds Support Delivery in Complying with IT quality assurance procedures as per the HCL QMS and Customer specific processes. Drive adoption of Industry standards and best practices and support organization in different standards like ISO9001, ISO20000, ISO 42001 and CMMI etc Performing quality assurance reviews and providing the Delivery and Customer with the results. Participating and support delivery team in Internal & External quality assurance audits conducted by Accredited agencies and Customers. Define and drive performance metrics adoption and benchmarking leveraging Industry Capability reports Actively participate in Governance forums and provide critical early warnings about project and engagement health to Delivery Management by using relevant correlations, Analytics, Predictive techniques and visualizations. Align process implementation to address Customer feedback and help achieve highest levels of Customer Satisfaction. Facilitate /Handhold Client workshops and Client Visits as Quality Manager