Role: Blockchain Quality Assurance Engineer
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Quality Assurance and Testing
UG: Any Graduate
PG: Any Postgraduate
Storage & backup operations Manage Isilon and NAS shares used by applications Maintain retention Execute snapshot schedules Performance & capacity Respond to disk IO/latency and write/read time alerts on hosts/backup mounts flagged by Dynatrace Compute maintenance: Patching windows, VM/storage expansions, and general infra RITMs Monitor daily backup jobs, replication tasks, and backup infrastructure health. Remotely troubleshoot common failures such as: Job failures Storage capacity issues Network connectivity problems Agent/plug in errors Perform routine operational tasks: Backup job configuration and scheduling Restore requests for files, VMs, databases, and applications Tape management (if applicable) Backup policy updates Maintain documentation, SOPs, and runbooks. Communicate incident updates and ensure SLA compliance. Any physical intervention/issues which cannot be resolved remotely will be handled by Onsite Synovus Team or by vendor coordination