Role: Walk-in || Junior Phone Banking Associate/ Officer
Industry Type: Banking
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
UG: Any Graduate
Shift: Rotational (Day/Night)
We are excited to connect with dynamic and enthusiastic students eager to launch their careers in a fast-paced, growth-oriented environment.
Position Details
- Location: Coimbatore
- Job Profile: Handle inbound customer calls, resolve queries, provide accurate information, and ensure customer satisfaction
- Working Days: 6 days a week
Eligibility Criteria
- Qualification: Any graduate (2024/2025/2026 pass-outs preferred)
- Skills Required:
- Strong communication skills in English and Malayalam language.
- Basic computer proficiency
- Customer-focused mindset
Compensation & Benefits
- Perks Include:
- Health insurance (including spouse & 3 children)
- Language Incentives for selected languages.
- Annual Bonus & Increment
- Group Personal Accident Policy
- Statutory benefits (PF, ESI, WWF)
- Reward & Recognition programs
- Maternity, paternity (3 days), and compassionate leave (3 days)
- Gratuity after 5 years of service
- Skill development programs
- Career Growth opportunities
Looking forward to a successful collaboration.
Warm regards,
Veerakumar
HR Officer
Federal Operations & Services Ltd
Contact : 7994956583