Platform Engineering Lead (Infrastructure, Containers, Cloud & Production Support)
We are looking for an experienced and highly motivated Senior DevOps / Platform Engineering Lead with 10+ years of proven experience in infrastructure operations, cloud platforms, container orchestration, middleware administration, and production support. The ideal candidate should possess strong technical expertise, leadership capabilities, and the ability to work effectively in a fast-paced, mission-critical production environment.
This role requires a proactive individual who can lead technical initiatives, mentor team members, collaborate with cross-functional teams, and drive operational excellence across enterprise platforms.
Required Experience
Minimum 10+ years of experience in IT infrastructure, DevOps, platform engineering, or production support environments.
Minimum 2?5 years of team leadership / technical leadership experience.
Experience working in 24×7 production support environments.
Key Responsibilities
Lead and manage production infrastructure, container platforms, and cloud operations.
Provide technical leadership and guidance to junior engineers and support teams.
Drive incident management, problem management, root cause analysis (RCA), and service improvement initiatives.
Collaborate with application, database, network, security, and cloud teams for seamless service delivery.
Manage stakeholder communication during critical incidents, escalations, and planned maintenance activities.
Ensure platform availability, scalability, performance, and security compliance.
Participate in architecture discussions and recommend infrastructure modernization strategies.
Develop operational standards, automation frameworks, SOPs, and technical documentation.
Drive continuous improvement through automation, monitoring, and optimization initiatives.
Technical Skills
Containerization & Orchestration
Strong hands-on experience with:
Docker
Kubernetes
Strong understanding of:
Container lifecycle management
Cluster administration
Deployments, StatefulSets, Services, Ingress
Storage, networking, security, RBAC
Troubleshooting containerized production workloads
Cloud Platforms
Good working knowledge of Amazon Web Services (AWS), specifically:
Amazon EC2
Amazon S3
Amazon ECS
Amazon EKS
Elastic Load Balancing, Auto Scaling, IAM, VPC fundamentals
CI/CD & Automation
Strong experience with:
Jenkins
CI/CD pipeline design and implementation
Knowledge of:
Git-based workflows
Infrastructure as Code (Terraform/Ansible preferred)
Scripting using Shell, Python, or PowerShell
Middleware & Application Platforms (Preferred)
Hands-on or working knowledge of:
IBM WebSphere Application Server
Apache Tomcat
Experience in application deployments, patching, upgrades, and troubleshooting.
Operating Systems & Infrastructure
Strong administration and troubleshooting experience in:
Linux-based systems
Windows Server environments
Knowledge of:
Networking fundamentals
DNS, Load Balancers, SSL/TLS
Storage concepts
Monitoring and logging tools
Production Support
Experience in:
Incident, problem, and change management
RCA preparation
Capacity planning
Performance tuning
Vulnerability remediation
Disaster recovery and high availability architectures
Leadership & Behavioral Competencies
Proven experience in leading technical teams and driving accountability.
Strong mentoring and coaching abilities for junior team members.
Self-driven, quick learner, and capable of independently handling critical situations.
Excellent analytical and problem-solving skills.
Strong ownership mindset with attention to detail.
Ability to prioritize effectively in high-pressure production environments.
Communication & Collaboration
Excellent verbal and written communication skills.
Strong stakeholder management and customer-facing communication capabilities.
Ability to work effectively with cross-functional teams across global regions.
Experience presenting technical updates, risk assessments, and executive summaries.
Work Schedule
Must be flexible to work in rotational shifts, including weekends, holidays, and on-call support, as required by business operations.
Preferred Additional Qualifications
Cloud certifications from Amazon Web Services preferred.
Kubernetes certifications such as CKA/CKAD preferred.
Experience with monitoring tools such as Prometheus, Grafana, or Splunk.
Exposure to security best practices, compliance frameworks, and DevSecOps methodologies.
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