Sr Executive : Customer Service

• Manage and resolve complex customer complaints and issues professionally.


• Develop and implement effective customer service strategies to improve customer experience.


• Collaborate with internal teams to ensure seamless resolution of customer issues.


• Analyze customer feedback and suggest improvements to processes and procedures.


• Provide excellent communication and interpersonal skills to build strong relationships with customers.


• Identify and escalate potential issues or trends impacting customer satisfaction.

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