Role: Business Transformation Manager

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

UG: B.Tech / B.E. in Any Specialization

PG: Any Postgraduate

Skill required:

NA - Business Transformation

Designation: Business Transformation Manager

Qualifications:Master of Business Administration

Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.Accentures Business Transformation team is the driver of Digital Process transformation with a focus on technology and domain led innovative solutions to drive significant business outcomes for our clients. The focus is to power the Intelligent Operations journey by combining data, technology, people, and intelligence to enable decision-making, drive agility and unlock business outcomes at speed and scale. The team has expanded significantly over the last couple of years and adding new solutions and emerging technologies in its umbrella of services and we are looking for dynamic leaders who think out of the box while seamlessly working with cross-functional teams.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable sustainable growth.

What are we looking for

Thought Leaders with hands experience and sound understanding of:Order to Cash business including upstream and downstream processes from Sales initiation to Order validation delivery thereafter. Focus is more on B2B processes, Record to report processes and the impact on it from upstream processes, Procure to pay processes from indexing to payment and Strong ERP functional skills with an understanding of SAP/Oracle to adapt processes to enable efficient functioning and avoid bolt on automations

Strong experience in Design thinking and customer Journey mapping tools and frameworks. Should have run programs on data mining and persona mapping to arrive at an end to end problem solving plan

Ability to identify automation/improvement opportunities and create automation/transformation roadmap

Well versed with Industry proven technologies leading tools, automation, AI, and Analytics plus have a proven track record of implementing digital solutions

Understanding of BPaaS, New Age disruptive technologies (Blockchain, IOT) and build applicability in business processes

Strong consulting mindset on challenging the current norm and use of ever-changing technology solutions

Customer engagement and RFX support

Should have delivered large scale end-end Process Transformation projects for global clients

Hold conversations with CXO / CXO -1, lead solution defense and manage ambiguous client situations

Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project

Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes

People management skills

12 years of Strong experience in operations, consulting and digital transformation solutions focused on Finance and Accounting:Record to Report, Order to Cash and Procure to Pay areas

Consulting Experience dealing with CXO on the client side with strong focus on billability and outcomes

Lean six sigma black belt/ green belt trained

Self-driven, go-getter, with ability to work on limited inputs

Comfortable with unstructured responsibilities

Creative problem solving

Adaptable to change and drive the change mindset with stakeholders

Roles and Responsibilities:

Evangelize Business Transformation solutions for clients for their retained and outsourced organization

Creating customer engaging solutions focusing on end-to-end transformation, resulting in Future ReadyOperations

Maintain a strong pipeline of proposals through enhanced stakeholder experience and delivering business outcomes

Accelerate the journey to digital, data-driven, intelligent operations by bringing together the best innovative digital technologies, process, and industry expertise

Draw data and insights from client engagement, industry, and business process expertise

Engagement with client senior leadership focused on Transformation Roadmap creation, Target operating model and Optimizing Tactical Value

Anchoring the RFP responses for client needs wherever required and supporting the detailed solution run-through during the sales cycle

Engage with clients on driving Automation as a strategic enabler and conveying the components of RPA Cognition (AL/ML), ecosystem around organization structure, governance model, RACI matrix, roles required, evaluation matrix for processes and enabling integration with BPM, platforms and other point solutions

Undertake due-diligence process and work as a trusted advisory to internal and external stakeholder on building an ecosystem of data mining and transformation

Drive Work Orchestration through Intelligent Finance, Flexible Operating Models and Automated Agile Workforce

Evangelizing solutions in Finance and Accounting while working with multiple teams within Accentures digital eco system and partners and bringing them to life in demos innovations labs

Should have good understanding of commercial structures of transformation proposals and impact on PL

Designed to take the Accenture Operations Digital Transformation story to the Clients retained organization as well as create newer avenues of Platform based transformation solutions

Brings design thinking to the way we run our operations and how can the upstream and downstream processes be combined in our overall transformation roadmap while we drive buy in from the client stakeholders

Expected to unlock the potential of white spaces in the overall Business Transformation Journey of our clients operations, thereby exploring opportunities of new asset creations, third party product partnerships and a co-creation concept approval from the clients

Qualification
Master of Business Administration