Role: Business Technology Solutions Manager- Salesforce Delivery
Industry Type: Analytics / KPO / Research
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Software Development
UG: Any Graduate
PG: Any Postgraduate
What youÆll do
End-to-End Delivery ManagementDeliver exceptional client service, ensuring projects stay within expected timeframes and budgets.Review application and technical design documents, ensuring they follow Salesforce best practices and integrate effectively into the client's infrastructure.Team and Capability DevelopmentDevelop team skills and collaborate to create accelerators and assets that enhance our service offerings to clients.Offerings and Business DevelopmentCollaborate with ZS and industry experts to define integrated programs and offerings, taking them to market with the client service teams.Lead large-scale business development and delivery engagements, especially in the Healthcare sector.Mentoring and CoachingProvide on-the-job feedback and coaching to team members and actively participate in the counseling and mentoring of junior consultants within the organization.Solution Architecture and DesignCollaborate with healthcare organizations to understand their business needs and design customized Salesforce Health Cloud solutions.Lead the architecture and design of scalable, secure, and high-performance Salesforce Health Cloud implementations.Technical Guidance and Quality AssuranceDevelop and maintain technical documentation, including solution designs, data models, and integration patterns.Conduct code reviews and ensure best practices are followed for Salesforce Health Cloud implementations.
What YouÆll Bring
Bachelor's degree with major in Computers or Electronics.10+ yearsÆ of overall professional experience; with at least 5 years in a leadership role within a professional services firm.Proven experience as a Salesforce Health Cloud Architect, designing and implementing solutions for healthcare organizations.Strong understanding of the Salesforce platform, including platform configuration, Visual Force, Lightning, Workflows, Apex, and AppExchange.In-depth knowledge of healthcare data models and HIPAA regulations.Proficiency in shaping, providing consulting, building & implementing solutions using Salesforce cloud offerings.Good understanding of DevOps as they apply to Salesforce, including various methodologies and tools such as Salesforce DX.Active Salesforce Certifications Architect is strongly preferred.Excellent communication and interpersonal skills.Willingness to travel to meet client needs.
Preferred Qualifications
Salesforce certifications, such as Salesforce Certified Application Architect or Salesforce Certified System Architect.Proficiency in using MuleSoft and familiarity with other Salesforce cloud offerings like Sales, Service, Community, and Marketing Cloud.Working experience with Salesforce.com organization to leverage the ecosystem.The successful candidate will demonstrate a high level of motivation, excellent problem-solving skills, a strong work ethic, and executive-level presence and communication.
Location - Bengaluru,Gurugram,Noida,Pune
