Radisson Hotel Group is looking for Front Office Attendant to join our team
Roles and Responsibility
- Manage front office operations, including reception, concierge, and bell captain duties.
- Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly.
- Coordinate with other departments to ensure seamless guest experiences.
- Maintain high standards of cleanliness and organization in the front office area.
- Handle guest complaints and feedback professionally and courteously.
- Perform various administrative tasks as required by the front office manager.
Job Requirements
- Proven experience in front office operations, preferably in a hotel or resort setting.
- Excellent communication and interpersonal skills are essential for interacting with guests and colleagues.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong attention to detail is needed to maintain high standards of cleanliness and organization.
- Familiarity with front office software and systems is an asset.
- Ability to work collaboratively as part of a team to achieve common goals.
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