Role: Executive - TM Ops
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
UG: Any Graduate
PG: Any Postgraduate
We are looking for a skilled professional to join our team as an Executive - TM Ops in IRIS SOFTWARE TECHNOLOGIES PRIVATE LIMITED. The ideal candidate will have a strong background in software services and excellent operational skills.
Roles and Responsibility
- Manage and oversee the technical operations of the company's software systems.
- Collaborate with cross-functional teams to identify and prioritize project requirements.
- Develop and implement process improvements to increase efficiency and productivity.
- Troubleshoot and resolve technical issues related to software applications.
- Analyze system performance data to optimize system resources.
- Ensure compliance with industry standards and best practices.
Job Requirements
- Strong understanding of software development life cycles and agile methodologies.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a fast-paced environment and meet deadlines.
- Strong communication and interpersonal skills.
- Experience with version control systems and continuous integration tools.
- Familiarity with IT service management frameworks and quality assurance processes.