Walk-in || International Chat Support Executive Airline Process

Job Description:

We are hiring International Chat Support Executives for a leading airline process . The role involves handling customer queries via live chat and providing exceptional support to international customers.

Key Responsibilities:

• Handle customer queries through live chat in a timely and professional manner
• Provide accurate information regarding bookings, cancellations, and travel policies
• Resolve customer concerns with a customer-first approach
• Maintain high standards of written communication
• Ensure customer satisfaction and adherence to quality metrics

Eligibility Criteria:

• Minimum 6 months of International Chat Experience
• Excellent written communication skills (grammar & clarity)
• Prior live chat/customer support experience is mandatory
• Experience in airline/travel industry preferred
• Ability to multitask and work in a fast-paced environment

Shift Details:

• Rotational shifts (including night shifts)
• 5 days working with rotational offs

Perks & Benefits:

• Attractive incentives
• Growth opportunities
• Exposure to international process
• Friendly work environment

Contact - HR Sahin Sultana 7836969242