Job description
Role & responsibilities
Experience in the Hospitality industry for a large organization, providing exemplary customer service to individuals and organizations.
Ensure effective and on-going, on-the-job training of team members, evaluate, record individual and team performance, provide coaching and counseling and make appropriate developmental recommendations.
Learning and development - support all initiative of the training needs analysis for the office & at outlet level.
Prepare all communication and send course announcements.
Good on LMS.
Identify key areas for development.
Design and deliver behavioral learning solutions using a broad range of learning tools (classroom, self-directed learning ).
Self-motivated, driven with a positive can do attitude and influential.
Role: Head - Training & Development
Industry Type: Hotels & Restaurants
Department: Teaching & Training
Employment Type: Full Time, Permanent
Role Category: Corporate Training
Education
UG: Diploma in Hotel Management
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Learning And Development
RestaurantHospitalityQSRLMSTTTHotel ManagementTraining And DevelopmentLearning Management