Technical Support Analyst

Job description
Technical Proficiency Strong understanding of computer hardware software and networking systems

ProblemSolving Skills Ability to diagnose and resolve technical issues efficiently
Communication Excellent verbal and written communication skills to interact effectively with users at all levels of technical proficiency
Customer Service A focus on providing exceptional customer service and support
Attention to Detail Thoroughness in documenting issues solutions and procedures
Teamwork Capacity to collaborate with colleagues and other teams to achieve common goals
Adaptability Willingness to learn new technologies and adapt to changing environments
Role: IT Support - Other
Industry Type: Education / Training
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Support
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
Computer hardwareNetworkingTechnical Support AnalystFocusHRCustomer serviceManagement