Technical Program Manager

Job description
As a Technical Program Manager, you will play a key role in driving the planning, execution, and delivery of complex technical initiatives and projects within our organisation. You will collaborate closely with cross-functional product and platform teams, including engineering, product management, design, and operations, to ensure the successful delivery of cross functional programmes, and own the availability metrics for these high-quality software solutions and products.

Responsibilities
Lead the end-to-end project lifecycle, from project initiation to delivery, ensuring alignment with business objectives, timelines, and budget constraints, you will get to run multiple programs and projects in the areas of operations, quality and performance engineering and will be working closely with all levels of leadership in the broader organisation to drive business impacting results
Design and execute cross cutting programs that involve a broad level metric ownership, proven ability to track via data, and drive the results via collaboration
Communicate effectively with stakeholders, including executives, product owners, and team members, to gather requirements, define project scope, and manage expectations, in short, you should be super comfortable in driving results through assertive negotiations and tracking
Identify, assess, and mitigate risks and dependencies associated with technical projects, proactively addressing potential issues and challenges
Collaborate with cross-functional teams, including engineering, product management, design, and quality assurance, to define project goals, deliverables, and success criteria
Allocate resources, manage project timelines, and track progress against milestones, ensuring on-time and on-budget delivery of projects
Drive continuous improvement initiatives, process optimizations, and best practices adoption within the organisation, promoting efficiency and effectiveness
Maintain project/program documentation, status reports, and dashboards, providing visibility into project progress, metrics, and outcomes
Champion and promote Agile methodologies, frameworks, and practices, such as Scrum or Kanban, to foster a culture of agility, adaptability, and collaboration
Requirements
Bachelors or Masters degree in Computer Science, Engineering, or related field from a reputed school
Proven experience (5+ years) in technical program management or project management roles in software product development
Strong understanding of software development lifecycle (SDLC), Agile methodologies, and project management best practices
Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
Technical proficiency in API development, web technologies, cloud platforms, and software architecture concepts
Experience with project management tools, such as JIRA, and version control systems, such as Git, productivity tools like Figma, excalidraw etc.
You have to be super proficient with spreadsheets like google-sheets
PMP, Agile, or Scrum certification is a plus but not a deal breaker
Role: Program Manager
Industry Type: Software Product
Department: Project & Program Management
Employment Type: Full Time, Permanent
Role Category: Other Program / Project Management
Education
UG: Any Graduate
PG: CA in CA, Any Postgraduate
Key Skills
Product managementComputer scienceSANPMPVersion controlProject managementAgileScrumJIRASDLC