Principal Software Maintenance Engineer

Job description
About the Job:

The Red Hat Experience Engineering (XE) Sustaining Engineering team is looking for a Principal Software Maintenance Engineer to help lead a new team aimed at improving the long-term product experience of our Red Hat OpenShift customers. In this role, you will work closely with Product Engineering to deliver extended product maintenance work, including handling bugs and CVEs in extended life streams of Red Hat OpenShift. You'll be actively driving all aspects of Red Hat OpenShift maintenance for a subset of product components focused on software development that goes beyond the normal maintenance phase of Red Hat OpenShift minor releases. You will co-lead the patch review process, the development and execution of backports and test plans, and the creation of automation tools to improve the efficiency, flexibility, and quality of Red Hats patch delivery to customers.

What will you do?

Guide the development of new Red Hat OpenShift product maintenance offerings, aiming to make Red Hat a global leader in long-term product experience.

Drive daily activities of product maintenance engineering teams, serving as a regional and global expert on Red Hat OpenShift product issues

Resolve and proactively address critical issues that have an impact on long-term regional or global business success of Red Hat OpenShift

Work within the Red Hat OpenShift portfolio and be responsible for the delivery of maintenance streams

Lead and collaborate with developer and QE counterparts, product and project manager, and release engineering teams across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by Red Hat customers

Diagnose the root cause of failures

Backport CVE and bug fixes to stable release streams

Responsible for the coordination of multiple teams involved with patch delivery

Develop, maintain, and monitor tests and onboard automated tests into a continuous integration workflow as much as possible

Develop onboarding and training for new team members

Mentor team members

Release engineering operations

Patch Manager Responsibilities

Technical Lead for the team

What will you bring?

Expertise in at least one or more programming languages such as Go Python Java etc.

Strong experience on Kubernetes/Openshift

Good debugging, troubleshooting, and analytical skills

Experience committing code at scale on source control structures

Multi-tasking skills and ability to work under tight deadlines

Problem solving and troubleshooting skills with Root Cause Analysis experience

Fluent written and verbal communication skills in English

Role: Blockchain Quality Assurance Engineer
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Quality Assurance and Testing
Education
UG: B.Tech/B.E. in Any Specialization
PG: Any Postgraduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Python
Root Cause AnalysisJavaGoOpenshiftRelease engineering operationsKubernetes